Carl P. Borchgrevink: search on Z-Library

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1

CRISIS BARGAINING: TRACKING RELATIONAL PARADOX IN HOSTAGE NEGOTIATION

Donohue, William A., Ramesh, Closepet, Borchgrevink, Carl

Journal:

International Journal of Conflict Management

Year:

1991

Language:

english

File:

PDF, 657 KB

english, 1991

2

Leader–Member Exchange (LMX) and Frontline Employees’ Service-Oriented Organizational Citizenship Behavior in the Foodservice Context: Exploring the Moderating Role of Work Status

Cha, JaeMin, Borchgrevink, Carl P.

Journal:

International Journal of Hospitality & Tourism Administration

Year:

2017

Language:

english

File:

PDF, 1.92 MB

english, 2017

3

Customer service providers' attitudes relating to customer service and customer satisfaction in the customer-server exchange.

Susskind, Alex M., Kacmar, K. Michele, Borchgrevink, Carl P.

Journal:

Journal of Applied Psychology

Year:

2003

Language:

english

File:

PDF, 70 KB

english, 2003

4

Effects of Gen Y hotel employee’s voice and team-member exchange on satisfaction and affective commitment between the U.S. and China

Kim, MiRan, Choi, Laee, Borchgrevink, Carl P., Knutson, Bonnie, Cha, JaeMin, Okumus, Fevzi, Okumus, Fevzi

Journal:

International Journal of Contemporary Hospitality Management

Year:

2018

Language:

english

File:

PDF, 1.02 MB

english, 2018

5

Customers’ perceptions in value and food safety on customer satisfaction and loyalty in restaurant environments: moderating roles of gender and restaurant types

Cha, JaeMin, Borchgrevink, Carl P.

Journal:

Journal of Quality Assurance in Hospitality & Tourism

Year:

2018

Language:

english

File:

PDF, 1.43 MB

english, 2018

6

Predicting wine preference: testing the premises of the vinotype theory

Borchgrevink, Carl Peter, Sherwin, Allan Lewis

Journal:

International Journal of Wine Business Research

Year:

2017

Language:

english

File:

PDF, 225 KB

english, 2017

7

Reporting Reliability Coefficients and the Issue of Correcting for Attenuation

Borchgrevink, Carl P.

Journal:

Journal of Hospitality & Tourism Education

Year:

1997

Language:

english

File:

PDF, 384 KB

english, 1997

8

Service Climate in Restaurants

Cha, Jaemin, Borchgrevink, Carl P.

Journal:

International Journal of Hospitality & Tourism Administration

Year:

2014

Language:

english

File:

PDF, 151 KB

english, 2014

9

Norway Seen from Abroad: Perceptions of Norway and Norwegian Tourism

Borchgrevink, Carl P., Knutson, Bonnie J.

Journal:

Journal of Hospitality & Leisure Marketing

Year:

1997

Language:

english

File:

PDF, 801 KB

english, 1997

10

Operations budgeting practices of lodging firms in the United states and Scandinavia

Raymond S. Schmidgall, Carl P. Borchgrevink, Odd Harald Zahl-Begnum

Journal:

International Journal of Hospitality Management

Year:

1996

Language:

english

File:

PDF, 1.11 MB

english, 1996

11

Leader-Member Exchange and Interpersonal Relationships

Borchgrevink, Carl P., Boster, Franklin J.

Journal:

Journal of Hospitality & Leisure Marketing

Year:

1998

Language:

english

File:

PDF, 865 KB

english, 1998

12

Leader-Member Exchange

Borchgrevink, Carl P., Cichy, Ronald F., Mykletun, Reidar J.

Journal:

Journal of Hospitality & Leisure Marketing

Year:

2001

Language:

english

File:

PDF, 261 KB

english, 2001

13

Team-Based Interaction in the Foodservice Instructional Laboratory: An Exploratory Model of Team Composition, Team-Member Interaction, and Performance

Susskind, Alex M., Borchgrevink, Carl P.

Journal:

Journal of Hospitality & Tourism Education

Year:

1999

Language:

english

File:

PDF, 2.28 MB

english, 1999

14

Taking Issue with Lynn and Mullen's Meta-Analytic Recommendations

Borchgrevink, Carl P.

Journal:

Journal of Hospitality & Tourism Research

Year:

1998

File:

PDF, 207 KB

1998

15

It is a Chef's Life

Borchgrevink, Carl P., Nelson, Robert H., Ruf, Jennifer L.

Journal:

Journal of Hospitality & Tourism Education

Year:

1998

Language:

english

File:

PDF, 3.55 MB

english, 1998

16

“Silent” (Non-Language) Training Videos: Cross-Cultural Hospitality Applications

Borchgrevink, Carl P., Ninemeier, Jack D., Mykletun, Reidar J.

Journal:

Journal of Hospitality & Tourism Education

Year:

2001

Language:

english

File:

PDF, 160 KB

english, 2001

17

Leader-member exchange development: a hospitality antecedent investigation

Carl P. Borchgrevink, Franklin J. Boster

Journal:

International Journal of Hospitality Management

Year:

1997

Language:

english

File:

PDF, 1.13 MB

english, 1997

18

Hotel employees’ organizational behaviors from cross-national perspectives

Kim, MiRan, Choi, Laee, Knutson, Bonnie, Borchgrevink, Carl P., Okumus, Fevzi, Okumus, Fevzi

Journal:

International Journal of Contemporary Hospitality Management

Year:

2017

Language:

english

File:

PDF, 1.26 MB

english, 2017

19

Taking Issue with Lynn and Mullen's Meta-Analytic Recommendations

Borchgrevink, Carl P.

Journal:

Journal of Hospitality & Tourism Research

Year:

1998

Language:

english

File:

PDF, 207 KB

english, 1998

20

Untangling Web Search Engines

Kasavana, Michael L., Borchgrevink, Carl P.

Journal:

Journal of Hospitality & Tourism Education

Year:

1999

Language:

english

File:

PDF, 1.80 MB

english, 1999

21

Self-selection and alcohol consumption

Borchgrevink, Carl P., Borchgrevink, Henrik C.

Journal:

International Journal of Hospitality Management

Year:

2013

Language:

english

File:

PDF, 212 KB

english, 2013

22

Micro-Brewed Beer and the Patrons of Mid-Priced, Casual Restaurants

Borchgrevink, Carl P., Susskind, Alex M.

Journal:

Journal of Hospitality & Leisure Marketing

Year:

1998

Language:

english

File:

PDF, 537 KB

english, 1998

23

Consumer preferred hot beverage temperatures

Carl P Borchgrevink, Alex M Susskind, John M Tarras

Journal:

Food Quality and Preference

Year:

1999

Language:

english

File:

PDF, 104 KB

english, 1999

24

The Relationship of Service Providers’ Perceptions of Service Climate to Guest Satisfaction, Return Intentions, and Firm Performance

Susskind, Alex M., Kacmar, K. Michele, Borchgrevink, Carl P.

Journal:

Cornell Hospitality Quarterly

Year:

2018

Language:

english

File:

PDF, 236 KB

english, 2018

25

Customer service employees’ behavioral intentions and attitudes: an examination of construct validity and a path model

Alex M Susskind, Carl P Borchgrevink, K Michele Kacmar, Robert A Brymer

Journal:

International Journal of Hospitality Management

Year:

2000

Language:

english

File:

PDF, 276 KB

english, 2000

26

Food Intolerances, Food Allergies, and Restaurants

Borchgrevink, Carl P., Elsworth, Jeffery D., Taylor, Stefanie E., Christensen, Katharine L.

Journal:

Journal of Culinary Science & Technology

Year:

2009

Language:

english

File:

PDF, 347 KB

english, 2009

27

Validating a Typology of the Customer from Hell

Knutson, Bonnie J., Borchgrevink, Carl, Woods, Bob

Journal:

Journal of Hospitality & Leisure Marketing

Year:

1999

Language:

english

File:

PDF, 109 KB

english, 1999

28

Examining the Characteristics of “Customers from Hell” and Their Impact on the Service Encounter

Knutson, Bonnie J., Woods, Robert S., Borchgrevink, Carl P.

Journal:

Journal of Hospitality & Tourism Education

Year:

1999

Language:

english

File:

PDF, 1.25 MB

english, 1999

29

Hot Beverages at Quick Service Restaurant (QSR) Drive-Thru Windows

Borchgrevink, Carl P., Sciarini, Michael P., Susskind, Alex M.

Journal:

Journal of Hospitality and Tourism Management

Year:

2007

Language:

english

File:

PDF, 119 KB

english, 2007

30

Beverage Control Systems and the Guests' Perspective: Standardization and Value

Borchgrevink, Carl P., Anchill, Denise M.

Journal:

Journal of Hospitality & Leisure Marketing

Year:

2003

Language:

english

File:

PDF, 610 KB

english, 2003

31

Consumer Acceptance of Server Recommendations

Borchgrevink, Carl P., Susskind, Alex M.

Journal:

International Journal of Hospitality & Tourism Administration

Year:

2006

Language:

english

File:

PDF, 861 KB

english, 2006

32

“HB @ MSU: When and why?”

Sciarini, Michael, Borchgrevink, Carl

Journal:

Journal of Hospitality & Tourism Education

Year:

2008

Language:

english

File:

PDF, 327 KB

english, 2008

33

Internet Browsing

Borchgrevink, Carl P., Kasavana, Michael L.

Journal:

Hospitality & Tourism Educator

Year:

1995

Language:

english

File:

PDF, 1.78 MB

english, 1995

34

Visible Beverage Control Systems

Borchgrevink, Carl P.

Journal:

Journal of Hospitality & Leisure Marketing

Year:

1999

Language:

english

File:

PDF, 170 KB

english, 1999

35

Expert Witness Involvement in Safety Issues

Tarras, John. M., Borchgrevink, Carl P.

Journal:

Journal of Hospitality & Tourism Education

Year:

2000

Language:

english

File:

PDF, 505 KB

english, 2000

36

Internet Browsing

Borchgrevink, Carl P., Kasavana, Michael L.

Journal:

Hospitality & Tourism Educator

Year:

1995

File:

PDF, 1.78 MB

1995

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